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About Us

Everything you need to know about HealthProtective

ORDER INQUIRES

What do I do if I receive a faulty item in my order?

All our products undergo extensive QA (Quality Assurance) procedures to ensure your orders are received in the upmost care and control possible. In the rare chance you believe you have received a damaged item, just reach out to us! We'll make it right :)

Will you refund the shipping charges on my parcel?

All of our shipping rates are very competitive as we have secured discounts from all the leading shipping solution providers available in your area. In the rare chance you want to return your order, reach out to us and we can make it right!

How quickly after I place my order will it ship from your warehouse?

Orders are processed as soon as they are placed, they are then shipped on the same business day from the nearest warehouse to your location.

How do I know my information is safe when shopping on your website?

All information on our website is secured and safe. If you ever want to check if a website is secure, look for the "S" in "https://" that's usually a tell tale sign.

PRODUCT & STOCK

Where does your product ship from?

Our products ship from one of our warehouses depending on your location.

We have a warehouses located at 342 W 700 S, Pleasant Grove, Utah 84062 in The USA, and 6125 - 4000 No. 3 Road, Richmond, BC V6X 0J1 in Canada.

What kind of certifications do these products have?

Our products are FDA approved and adopted by the CDC. It is recommended that you use these personal protection products to keep you, your clients, and your family safe.

Click here to view all certifications.

How can I search to find products on the website?

Click on the magnifying glass icon on the top right corner of your screen, that will open up a search bar where you can search for any product you need.

Can you tell me more about your products?

PPE products have become essential for every day use, we provide affordable products to help businesses reopen safely and in a timely manner. Our prices are very competitive in the market as we want to insure that everyone has the protection they need.

RETURNS AND EXCHANGES

What is your return policy?

We cannot accept returns or exchanges due to the nature of the product and for hygienic reasons. If there are any issues with the items you received, please send us an email to sales@healthprotective.com and we would be happy to help. We typically reply within 24 business hours.

Does HealthProtective accept exchanges?

We cannot accept returns or exchanges due to the nature of the product and for hygienic reasons. If there are any issues with the items you received, please send us an email to sales@healthprotective.com and we would be happy to help. We typically reply within 24 business hours.

When can I expect my refund?

Refunds are processed within 2-3 business days, If you have any further questions feel free to contact us!

STILL HAVE ANY QUESTIONS?

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